New Creative Network Information

How to Prepare for our new creative network JeanneOliver.com

We have been working for almost a year to bring you a beautiful and user-friendly new creative network! We can not wait for you to see the new site and to make your online course experience that much more enjoyable. This is our biggest project to date and it has truly been a labor of love and we are counting down to launch. 

We will have lots of surprises and peeks leading up the launch of the new site and you won't want to miss any of it! Please make sure you subscribe to our blog to be able to join in on the celebrating! 

In a few weeks, all of our classes will be hosted at our new site, JeanneOliver.com, and this Ning network will no longer be updated. This site will then close after our successful migration has ended. We will give you plenty of notice before this site will no longer be available.  

We are moving over 34,000+ members and their content and we want this to be as seamless as possible and we need a little help from you. 

What You Need To Do:

Complete steps 1 and 2 to confirm your e-mail address is good and that you receive messages sent from jeanneoliver.ning.com.

1a. Make sure the e-mail address you sign in with is current and that you can receive messages there.  Verify that by clicking here.

If your e-mail address is good, when the new site launches you will receive instructions there with your logon name and temporary password.  Skip step 1b and continue with step 2.

1b. If you no longer have access to the e-mail account in your profile or want to change it to a different one, please follow these steps:

  • Click "Change" to the right of your e-mail address from the link provided above
  • Enter the new e-mail address you wish to use in the top box
  • Confirm your new e-mail address in the second box
  • Type your current password in the bottom box then click Save
  • Click the link in the message sent to your new address to confirm it's yours

You are now finished updating your e-mail address.  When the new site launches you will receive instructions there with your logon name and temporary password.  If you no longer have access to the e-mail account you used when you signed up on Ning we can change it for the new site.  Click here and we'll save your information and send your new e-mail address the instructions.

If you have trouble understanding these instructions please watch this video:

2. Verify that you receive e-mails from Jeanne Oliver through Ning

  • From the main page click Settings then Email
  • Confirm that the box is checked for "Email me when I receive... A message from Jeanne Oliver"
  • You may review all other settings on that page if you'd like.  Click Save when finished.

You have now confirmed that you will receive all broadcast messages sent by Jeanne through jeanneoliver.ning.com.
 
If you have trouble understanding these instructions please watch this video:
 


You are now finished verifying your contact information and will receive instructions as soon as the new site launches.

If you have any questions you can email us at contact@jeanneoliverdesigns.com.

*Deadline to Update Your Email & Settings on File Is Tuesday, November 22nd, 2017*

We cannot wait to share with you all that we have been working on! We are leaving the comments open below to answer questions about the process above.

Thank you for being part of our community and we can't wait to celebrate with you very soon! 

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Comment by Noelle Mena yesterday

Hello Diana! I am not sure what "save" button you mean, but you can access the video content to Book of Trees direct by clicking here when you are logged in. The courses you are a member of are listed on your profile page so you can access them quickly. Good news, on the new site, there is a pretty "Resume" button that will take you right back to where you left off! Enjoy Book of Trees. (I've linked that course up for you as well so you can click over to it) 

Comment by Diana (DD) Wilson yesterday

Oh boy, I signed up today and paid for Book of Trees class, watched two videos for The Book of Trees, by Roxanne.  Clicked my save yellow button  that goes down to bottom of screen, to go back and watch more, but lost it going somewhere else.  Now I can't find/get back to my lessons.  Is there someway I can always just click on a link or space and go back to the videos when I want.

hope to hear from someone as this is terribly annoying.  

Comment by Lee Ann Garrett on November 12, 2017 at 1:27pm

Cannot wait to see the new website.  I know it will be wonderful Jeanne!

Comment by Ellen Wilson on November 6, 2017 at 12:08pm

So, exciting Jeanne!   I can't wait~  I am behind on my classes, but  now with the clocks falling  back an hour-I  am anxious to get busy.   Art helps me cope with SADD.    Thank you! 

Comment by Debbie on November 3, 2017 at 5:38pm
Very exciting news!
Comment by Tracy Verdugo on November 2, 2017 at 10:34pm

Exciting!! Cant wait to see!

Comment by Ginger Wilson on November 2, 2017 at 11:46am

Such wonderful news.  I can't wait to see your new site and I'm confident it will be amazing.  Prayers and much luck. 

Comment by Missy Brooks on November 2, 2017 at 3:37am

Carla, Here is a link for some ideas: Fix Common Problems on FireFox for video watching.

Comment by lisa Bivona on November 1, 2017 at 7:59pm

ok, I see, moving all of us and content. 

Comment by lisa Bivona on November 1, 2017 at 7:41pm

Just getting home and seeing this.  Will all of my previous classes transfer too?

Comment by Lisa Marie Selow on November 1, 2017 at 10:39am

Thanks so much. Just did all the stuff :) 

Comment by Carla Pielstick on November 1, 2017 at 6:02am

Hi-

I'm having trouble watching the videos on firefox.  Can you help me figure out the settings I need to use.

Thanks!

Comment by Sue Carey on October 31, 2017 at 9:56pm
Thank you so much Jeanne and Kelly for all the work you put in to make this a wonderful creative site to visit and savour. I hope that the changes will go smoothly for you, without too many glitches and hitches!
Sending you love, gratitude and all best wishes.
Sue xx xx
Comment by Karla Laura Smith on October 31, 2017 at 9:55pm

Exciting...    Can you please check to see if my answer to your question is private?  It does show a lock as the message above stated,  but when I go back to My Page, my answer shows up in my profile section.  Perhaps since I am logged in, I am the only one who can see it and administrators?  

Comment by Missy Brooks on October 31, 2017 at 8:29pm

Yay! I have been waiting to see :) 

Comment by Virginia on October 31, 2017 at 5:56pm
Thank goodness. I sure hope it’s mobile friendly and the print is large enough to read.
Comment by Marilyn McGinley on October 31, 2017 at 5:06pm

Ohhhh so very excited! thank you!! :)

Comment by Tracy Easson on October 31, 2017 at 3:17pm
Thank yooooou ♡

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